Company Detail

Job Openings

• A

  Account Manager  

  AUTODOC

  Permanent - Not Specified

  Posted: 21/12/2025

  Apply Now

  The purpose of the Senior Marketplace Account Manager role is to drive... Read More

  The purpose of the Senior Marketplace Account Manager role is to drive substantial growth and success for medium to large accounts within AUTODOC's automotive product marketplace. This role involves developing and managing strategic customer relationships, utilizing data-driven insights to influence business decisions, and leading initiatives that enhance seller satisfaction and business performance. The Senior Marketplace Account Manager acts as an advocate for sellers internally, ensuring their needs are met and exceeded, while also contributing to the continuous improvement of AUTODOC's product offerings.

  
  

  Key responsibilities:

  • Strategic Account Management: Own and manage all facets of the account management process for medium to large accounts, building and maintaining strategic relationships with key customers.
  • Seller Advocacy and Support: Act as the voice of the seller internally, ensuring their needs and concerns are addressed promptly and accurately. Provide high-level support and strategic guidance to sellers to help them succeed.
  • Business Operations and Performance Analysis: Utilize tools, systems, and processes to drive results across the seller lifecycle. Analyze key metrics and use data-driven insights to make informed business decisions and improve seller performance.
  • Product Expertise and Improvement: Exhibit deep knowledge of AUTODOC's product offerings and the broader ecosystem. Identify product bugs, high-severity events, and feature enhancements, driving resolution and contributing to product development based on seller and customer feedback.
  • Competitive Analysis and Growth: Conduct deep dives on seller issues and the competitive landscape, delivering recommendations to improve seller and customer engagement and grow the business. Develop and implement seller-specific account plans.
  • Mentorship and Team Development: Serve as a mentor to colleagues, providing guidance and support to help grow their skills and capabilities. Offer regular feedback and create opportunities for professional development.

  
  

  Requirements:

  • 2+ years of experience in a similar role/area
  • Fluent English and German (Fluency in any other EU language is a plus (French, Italian, Spanish, and Swedish especially)
  • Relevant working experience in e-Commerce
  • Relevant working experience in Sales and/or Account Management
  • Familiarity with CRMs (HubSpot), Seller Portal tools and platforms is a plus
  • Previous experience in Seller Onboarding or Support is a plus
  • Self-motivated, results-driven, and autonomous with strong leadership qualities
  • Analytical, strategic thinker with excellent problem-solving abilities
  • Detail-oriented, well-organized, and efficient in managing tasks and processes
  • Strong communication and interpersonal skills, effective with stakeholders
  • Seller-centric mindset, excellent at advocating and supporting seller needs
  • Bachelor's Degree (Business Administration, Marketing, Commerce, or a related field)

  
  

  What do we offer:

  • Competitive salaries based on your professional experience
  • Fast growing international company with stable employment
  • Annual vacation and 1 additional day off on your birthday
  • Mental Wellbeing Program - providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.
  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
  • Free English and German language classes
  • Referral Program with attractive incentives
  • Flexible working hours and hybrid work

  Read Less

  Apply Now
• A

  Product Lead - Applications  

  AUTODOC

  Permanent - Not Specified

  Posted: 21/12/2025

  Apply Now

  Company DescriptionAt AUTODOC, mobile is not just a platform - it's a... Read More

  Company Description

  At AUTODOC, mobile is not just a platform - it's a critical channel connecting millions of car owners across Europe with the parts, advice, and services they need. We are seeking a Lead Product Manager to take end-to-end ownership of the AUTODOC iOS and Android apps. This is a strategic leadership role focused on shaping mobile-first product experiences, growing adoption, boosting in-app conversion, and increasing mobile retention.

  
  

  You'll manage the App PM team and work closely with mobile engineering, UX, CRM, and marketing to deliver best-in-class user experiences across the entire customer journey - from onboarding to loyalty. You will also drive AI innovation, leveraging personalisation, behavioral predictions, and tailored notifications to grow long-term engagement.

  
  

  
  

  Key Responsibilities

  
  

  Domain Ownership

  • Define and own the vision, roadmap, and KPIs for the AUTODOC mobile apps.
  • Lead the evolution of the app as a first-class product: fast, reliable, personalised, and valuable to every car owner.
  • Align mobile product strategy with company-wide goals, from acquisition to retention and customer LTV.
  • Ensure platform consistency across iOS and Android, while optimising for platform-specific strengths (e.g. widgets, push strategies, deep links).

  
  

  Team Leadership

  • Coordinate a team of Product Managers working on different parts of the app (onboarding, search, account, loyalty, etc.).
  • Drive strong collaboration across teams (design, data, QA, growth marketing, etc.).
  • Champion user-centric thinking, experimentation, and continuous discovery.

  
  

  Product & Experience Execution

  • Deliver seamless app flows: login, car garage, part discovery, checkout, tracking, returns, etc.
  • Own and improve app-specific KPIs
  • Partner with design to implement mobile-native UX patterns and accessibility standards.

  
  

  AI Integration

  • Implement AI-driven personalisation in key areas
  • Use behavioral AI to predict drop-offs, optimise push timings, and trigger re-engagement flows.
  • Test generative AI features like smart chat support, voice commands, or AI-generated how-to guidance.
  • Collaborate with data science to build user segments and dynamic UX variants based on usage signals.

  
  

  Analytics, Insights & Growth

  • Track app-specific funnels and usage with tools like Firebase, Appsflyer, and GA4.
  • Run experiments to improve onboarding, reduce uninstall rates, and grow app store ratings.
  • Collaborate with CRM and Growth teams on lifecycle messaging, ASO, deep linking, and mobile traffic acquisition.
  • Monitor and respond to user feedback via app reviews and surveys to inform backlog and quick wins.

  
  

  
  

  Requirements

  • 4+ years of product management experience, with at least 2 years focused on mobile app development.
  • Proven leadership experience - managing PMs or owning major cross-functional product areas.
  • Strong understanding of native app ecosystems (iOS/Android), release processes, UX guidelines, and metrics.
  • Data-driven mindset: able to work with analytics, define KPIs, and run experiments.
  • Experience with AI/ML applications in mobile, or strong interest in this space, is a big plus.
  • Excellent collaboration skills across tech, design, and commercial teams.
  • Fluent in English; other languages are a bonus.

  
  

  Join us at AUTODOC and lead the charge in building one of Europe's most engaging, helpful, and personalized automotive apps. If you're passionate about mobile innovation, user-centric design, and AI-powered growth, we'd love to hear from you. Apply now to help millions of car owners get more out of every drive - right from their phones.

  
  

  What do we offer?

  • Competitive salaries based on your professional experience
  • Fast growing international company with stable employment
  • Annual vacation and 1 additional day off on your birthday
  • Mental Wellbeing Program - the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
  • Free English and German language classes
  • Referral Program with attractive incentives
  • Flexible working hours and hybrid work

  Join us today and let's create a success story together!

  Read Less

  Apply Now
• A

  Lead Product Manager  

  AUTODOC

  Permanent - Not Specified

  Posted: 21/12/2025

  Apply Now

  Company DescriptionAUTODOC is Europe's leading online retailer for aut... Read More

  Company Description

  AUTODOC is Europe's leading online retailer for automotive parts and accessories. We're looking for a Group Product Manager to lead our Search & Discovery domain - a core strategic area that includes Vehicle identification, Search, Catalog, Filters, Sorting and Recommendations

  
  

  You will manage and mentor a team of product managers and collaborate with engineering, data science, UX, and marketing to deliver intelligent, easy and intuitive search and discovery experiences. This role has a direct impact on business-critical KPIs You will also help drive AI innovation across discovery surfaces.

  
  

  Key Responsibilities

  
  

  Domain Leadership

  • Own and evolve the product vision and strategy for the Search & Discovery domain, aligned with AUTODOC's business and customer goals.
  • Lead and support a team of PMs across different product verticals: vehicle fitment selectors, search engine, filters, recommendation systems etc.
  • Drive the domain in strategic planning, OKRs, and cross-functional and cross-domain collaboration.

  
  

  Product Execution

  • Prioritise and sequence initiatives based on impact, effort, and interdependencies.
  • Work closely with engineering, data, and design to deliver high-quality, high-velocity outcomes.
  • Drive continuous experimentation (A/B testing) to improve relevance, ranking, click-through, and conversion rates.
  • Oversee integration of structured and unstructured data (catalog, reviews, user behavior) into discovery logic.

  
  

  Customer & Business Impact

  • Deeply understand user behavior: how customers search, browse, and refine when looking for parts.
  • Reduce "dead ends" in the journey: minimize empty search results, bad sort orders, or irrelevant filters.
  • Collaborate with catalog and SEO teams to connect discovery improvements with traffic and revenue growth.
  • Ensure all product experiences work seamlessly across web, app, and major EU markets (multi-language, multi-market support).

  
  

  AI Integration

  • Champion the use of AI/ML for ranking, synonym detection, dynamic sorting, and auto-complete.
  • Guide personalisation strategies using AI-driven recommendations based on session behavior, purchase history, and car models.
  • Partner with the AI/ML team to turn large-scale data into real-time, intelligent product discovery.
  • Explore generative AI for natural language queries, smarter product suggestions, and enriched search experiences.

  
  

  People & Process

  • Mentor and coach PMs in the group, growing their capabilities and ensuring alignment to strategy.
  • Ensure product discovery best practices, roadmap transparency, and rigorous execution are upheld.
  • Foster a collaborative, customer-centric, and metrics-driven culture within the group.

  
  

  
  

  Requirements

  • 4+ years in product management, with at least 2+ years leading PMs or working at the Group/Principal level.
  • Proven experience in Search, Recommendations, or Discovery for large-scale e-commerce or content platforms.
  • Background in automotive is not required, however strong knowledge of aftermarket industry and car maintenance is important
  • Strong analytical and experimentation mindset - comfortable interpreting funnel metrics, GA4, BigQuery, etc.
  • Deep understanding of search relevance, ranking algorithms, filtering logic, or catalog taxonomy.
  • Excellent stakeholder management and communication skills - able to translate technical decisions into business impact.
  • Experience working with AI/ML teams is a strong plus.
  • Fluency in English is required; other languages are a bonus.

  
  

  Join us at AUTODOC and lead one of the most impactful domains in our customer experience. If you're ready to shape how millions of drivers discover the right parts, and want to push the boundaries of AI-driven commerce, we'd love to meet you. Apply now to help build the smartest, fastest search experience in European e-commerce.

  
  

  What do we offer?

  • Competitive salaries based on your professional experience
  • Fast growing international company with stable employment
  • Annual vacation and 1 additional day off on your birthday
  • Mental Wellbeing Program - the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
  • Free English and German language classes
  • Referral Program with attractive incentives
  • Flexible working hours and hybrid work

  Join us today and let's create a success story together!

  Read Less

  Apply Now
• A

  Lead Product Manager (Retention and Loyalty)  

  AUTODOC

  Permanent - Not Specified

  Posted: 21/12/2025

  Apply Now

  Company DescriptionAt AUTODOC, our mission doesn't stop at the first p... Read More

  Company Description

  At AUTODOC, our mission doesn't stop at the first purchase - it's about turning first-time buyers into lifelong customers. We're seeking a Group Product Manager to lead the Retention & Loyalty domain. This critical role oversees multiple product teams driving promotion tooling, user retention, loyalty programs, CRM infrastructure, and customer lifetime value across AUTODOC's European markets.

  
  

  You'll define the strategy for keeping users active, loyal, and delighted. You'll lead cross-functional teams to ship personalized lifecycle journeys, re-engagement mechanisms, and scalable loyalty features.

  
  

  Key Responsibilities

  
  

  Domain Leadership

  • Own and evolve the product vision for the Retention & Loyalty domain, covering promotions, CRM tooling, loyalty programs, incentives, and subscription mechanics.
  • Manage and grow a team of product managers responsible for various retention pillars (emails, push, points & rewards, reactivation).
  • Represent the domain in product leadership forums, quarterly planning, and stakeholder updates.
  • Balance experiments and tactical wins with long-term customer loyalty infrastructure.

  
  

  Product Execution

  • Build and lead roadmap of retention journeys: welcome flows, replenishment nudges, offers, reactivation, etc.
  • Partner with CRM, marketing, and UX to optimise all user touchpoints across channels (email, app push, in-app, SMS).
  • Oversee loyalty mechanics - from point-based programs to value tiers and reward triggers.
  • Align product development with GDPR and user consent preferences across markets.

  
  

  Customer & Business Impact

  • Drive improvements in repeat purchase rate, customer lifetime value (LTV), retention rate, and churn.
  • Deeply understand why users stay or leave - use qualitative and quantitative insights to shape roadmap.

  
  

  AI Integration

  • Partner with data science teams to implement churn prediction models and trigger-based reactivation logic.
  • Use AI for personalised messaging, and next-best-offer logic across channels.
  • Explore dynamic incentive models (e.g., discount types based on segment behavior or margin optimisation).

  
  

  People & Process

  • Mentor and guide PMs within the group - foster career growth, alignment, and product quality.
  • Drive high execution standards and fast learning cycles through lean experimentation and rigorous measurement.
  • Build strong collaboration rituals with cross-functional partners (CRM, content, brand, promo, legal).

  
  

  
  

  Requirements

  • 4+ years of product management experience, including 2+ years as a Group/Product Lead or Senior PM managing others.
  • Demonstrated success in retention, loyalty, CRM, or lifecycle marketing at scale (ideally in e-commerce or subscription models).
  • Proficient in working with data, funnels, and CRM platforms (e.g., Braze, Salesforce, Amplitude, BigQuery).
  • Experience with personalisation, churn models, or incentive optimisation is a strong plus.
  • Deep empathy for the user and ability to translate insights into repeatable retention mechanics.
  • Strong communication, leadership, and strategic thinking skills.

  
  

  
  

  Join us at AUTODOC and lead one of the most impactful domains in our customer experience. If you're ready to shape how millions of drivers discover the right parts, and want to push the boundaries of AI-driven commerce, we'd love to meet you. Apply now to help build the smartest, fastest search experience in European e-commerce.

  
  

  What do we offer?

  • Competitive salaries based on your professional experience
  • Fast growing international company with stable employment
  • Annual vacation and 1 additional day off on your birthday
  • Mental Wellbeing Program - the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
  • Free English and German language classes
  • Referral Program with attractive incentives
  • Flexible working hours and hybrid work

  Join us today and let's create a success story together!

  Read Less

  Apply Now

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