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Concentrix
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  • Join Concentrix in Warsaw! About the Job: Concentrix is on a remarkabl... Read More

    Join Concentrix in Warsaw!


    About the Job: Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! We're on the lookout for Danish & English-speaking Customer Support Specialists to join our SAS team. This is your chance to make an impact, elevate your career, and be part of something big!


    Location Alert!

    This role is based in our vibrant office at Aleja Solidarności 171, Warsaw, Poland. We know moving abroad can be challenging, so we offer top-notch relocation support to help you settle in smoothly.


    Who Can Apply?

    This is a mid-level position, but we welcome applicants with little or no experience. We believe in giving everyone a chance to shine!


    What You'll Do:

    • Provide exceptional support in Danish and English through chats, emails, and calls.
    • ️ Advise clients and partners on flights, products, prices, fares, and services, playing a key role in our client's success.
    • Identify client needs and proactively suggest solutions.
    • Assist customers with travel-related issues.


    What We Need:

    • Proficiency in Danish and English, both written and spoken (C1 level preferred, but personality and skills can make a difference!).
    • A positive attitude and a love for communicating with customers and colleagues.
    • Experience in customer service and CRM tools is a plus, but not a must.


    Why Concentrix? Why Warsaw?

    • A competitive salary that exceeds the Polish average, ensuring a comfortable life in Poland.
    • Private medical healthcare for your peace of mind.
    • Work in a dynamic, international environment.
    • ️ Enjoy up to 26 paid leave days, plus many national holidays.
    • ️ ️ Access to a Multisport card for discounted gym, sauna, and spa memberships.
    • A modern office in the heart of Warsaw.
    • Opportunities for career growth and professional development, because we invest in your future!


    Start Your Career with Concentrix Today!

    Read Less
  • Your responsibilities:You'll be the friendly voice (or message!) our p... Read More

    Your responsibilities:


    • You'll be the friendly voice (or message!) our premium customers hear first when they need travel help. ️
    • Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks.
    • Jump in and save the day when someone's travel plans hit a bump.
    • Chat or talk with passengers - whatever helps solve their problem fastest.
    • Create real connections. We want customers to remember you - the awesome human who helped them out.


    Our requirements:


    • You speak Danish fluently (C1) and your English is solid too (B2).
    • You're positive, patient, and open to whatever the day brings.
    • You listen first, then speak clearly and confidently.
    • You're organized, on top of things, and can juggle tasks without dropping the ball.


    What we offer:


    • Relocation package: transport + 4 weeks of accommodation!
    • Salary: PLN gross monthly,
    • After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle - where home office means your couch is now a legitimate workstation!
    • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
    • Embrace an international and diverse work environment that broadens your horizons.
    • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

    Read Less
  • Your responsibilities:You'll be the friendly voice (or message!) our p... Read More

    Your responsibilities:


    • You'll be the friendly voice (or message!) our premium customers hear first when they need travel help. ️
    • Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks.
    • Jump in and save the day when someone's travel plans hit a bump.
    • Chat or talk with passengers - whatever helps solve their problem fastest.
    • Create real connections. We want customers to remember you - the awesome human who helped them out.


    Our requirements:


    • You speak Danish fluently (C1) and your English is solid too (B2).
    • You're positive, patient, and open to whatever the day brings.
    • You listen first, then speak clearly and confidently.
    • You're organized, on top of things, and can juggle tasks without dropping the ball.


    What we offer:


    • Relocation package: transport + 4 weeks of accommodation!
    • Salary: PLN gross monthly,
    • After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle - where home office means your couch is now a legitimate workstation!
    • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
    • Embrace an international and diverse work environment that broadens your horizons.
    • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

    Read Less
  • Technical Product Specialist (Spanish-Speaking) - Digital Ads  

    - Not Specified
    Start Date: Job Description:Experience the power of a game-changing ca... Read More

    Start Date:


    Job Description:

    Experience the power of a game-changing career

    Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.


    If you're looking to grow and be inspired, as a Technical Support Digital Ads in Lisbon, Portugal (On-Site) you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.


    Career growth and personal development

    We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.



    What you will do in this role

    As a Technical Support Digital Ads, you will:

    • From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.
    • Handle and resolve end to end product troubleshooting and customer support for our client advertising products, on case volumes across email and chat channels
    • Own and drive query resolution through collaboration within house Product Operations & Eng groups to resolve all types of generic, technical or product queries
    • Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points
    • Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer
    • Partner with inhouse technical specialists to educate advertisers on product features and common issue types


    Your qualifications

    Concentrix is a great match if you:

    • Are fluent, verbal and written in Spanish (C1)
    • Are fluent, verbal and written in English (B2)
    • Have a degree in Marketing or related field
    • Have experience in Digital Marketing
    • Have experience on paid campaign management (mandatory)
    • Have experience in a Contact Centre, Service program for any Advertising Tech company
    • Have the ability to work as a team member, as well as independently
    • Are fluent with any social media products usage and basic understanding of digital advertising


    If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.



    What's in it for you

    In this role, we offer benefits that help you support your unique lifestyle:

    • Competitive salary (base and additional bonuses)
    • Central location in Lisbon, Portugal
    • Bring-a-friend (referral) bonus opportunities
    • Full paid training on the company and the project you'll be working on
    • Career development programs



    Experience the best version of you!

    If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."


    Concentrix is an equal-opportunity employer

    We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.


    Eligibility to work

    In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

    Primary Location:

    PRT Lisbon - Av. Mediterraneo, N 1

    Read Less
  • Join Concentrix in Warsaw! About the Job: Concentrix is on a remarkabl... Read More

    Join Concentrix in Warsaw!


    About the Job: Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! We're on the lookout for Danish & English-speaking Customer Support Specialists to join our SAS team. This is your chance to make an impact, elevate your career, and be part of something big!


    Location Alert!

    This role is based in our vibrant office at Aleja Solidarności 171, Warsaw, Poland. We know moving abroad can be challenging, so we offer top-notch relocation support to help you settle in smoothly.


    Who Can Apply?

    This is a mid-level position, but we welcome applicants with little or no experience. We believe in giving everyone a chance to shine!


    What You'll Do:

    • Provide exceptional support in Danish and English through chats, emails, and calls.
    • ️ Advise clients and partners on flights, products, prices, fares, and services, playing a key role in our client's success.
    • Identify client needs and proactively suggest solutions.
    • Assist customers with travel-related issues.


    What We Need:

    • Proficiency in Danish and English, both written and spoken (C1 level preferred, but personality and skills can make a difference!).
    • A positive attitude and a love for communicating with customers and colleagues.
    • Experience in customer service and CRM tools is a plus, but not a must.


    Why Concentrix? Why Warsaw?

    • A competitive salary that exceeds the Polish average, ensuring a comfortable life in Poland.
    • Private medical healthcare for your peace of mind.
    • Work in a dynamic, international environment.
    • ️ Enjoy up to 26 paid leave days, plus many national holidays.
    • ️ ️ Access to a Multisport card for discounted gym, sauna, and spa memberships.
    • A modern office in the heart of Warsaw.
    • Opportunities for career growth and professional development, because we invest in your future!


    Start Your Career with Concentrix Today!

    Read Less
  • JOB DESCRIPTION:Become a Hero: Provide essential support via phone, em... Read More

    JOB DESCRIPTION:

    • Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
    • Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
    • Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
    • Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.


    OUR REQUIREMENTS:

    • Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
    • Customer-Centric Mindset: Prioritize the customer experience in every interaction.
    • Language Maestro: Fluent in Danish (C1) and proficient in English (B2).
    • Administrative & Tech Proficiency: Possess strong administrative and technical skills.


    WE OFFER:

    • Salary: 11.000,00 PLN gross monthly,
    • Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 4 weeks of accommodation,
    • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
    • We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
    • Skill Development: Gain new skills through comprehensive training programs.
    • Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
    • Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

    Read Less
  • JOB DESCRIPTION:Become a Hero: Provide essential support via phone, em... Read More

    JOB DESCRIPTION:

    • Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
    • Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
    • Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
    • Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.


    OUR REQUIREMENTS:

    • Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
    • Customer-Centric Mindset: Prioritize the customer experience in every interaction.
    • Language Maestro: Fluent in Danish (C1) and proficient in English (B2).
    • Administrative & Tech Proficiency: Possess strong administrative and technical skills.


    WE OFFER:

    • Salary: 11.000,00 PLN gross monthly,
    • Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 4 weeks of accommodation,
    • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
    • We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
    • Skill Development: Gain new skills through comprehensive training programs.
    • Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
    • Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

    Read Less

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