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Details Hospitality Sports Leisure
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  • Head of Owners Relations  

    - Not Specified
    Details - Hospitality, Sports, Leisure is the platform responsible for... Read More

    Details - Hospitality, Sports, Leisure is the platform responsible for managing the Hospitality, Sports, and Leisure areas of Arrow Global in Portugal. It oversees the management of major hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira, and Madeira, as well as golf courses and equestrian centers.


    Head of Owners Relations will be responsible for overseeing the management of touristic and residential properties, including contract negotiation, regulatory compliance, financial oversight, and owner relations. It will lead teams, coordinate assemblies and communications, and ensure alignment with legal, financial, and organizational objectives while driving operational efficiency and owner satisfaction.


    Key Responsibilities:

    • Developed, negotiated, and executed touristic property management contracts, ensuring compliance with legal and organizational standards.
    • Collaborated with Corporate Counsel and Compliance to draft and enforce regulatory documents, including Constitutive Titles and Administration Regulations.
    • Led owner communications, managing assemblies, distributing minutes, and addressing inquiries with professionalism and transparency.
    • Directed and coordinated team operations as the primary contact for property owners, strengthening relationships and ensuring timely resolution of concerns.
    • Partnered with Finance to prepare and review annual budgets and P&L statements, ensuring accuracy, transparency, and compliance.
    • Organized General and Extraordinary Assemblies, preparing documentation and coordinating owner-related events.
    • Managed escalation and resolution of issues with legal or contractual implications, liaising with senior management as necessary.
    • Oversaw compliance documentation, insurance coverage, and timely fee collections, safeguarding property operations.
    • Created and updated Property Owner Guides and implemented recovery strategies for payment defaults.
    • Directed P&L management of condominium and third-party tourist property operations.



    Key Qualifications:

    • Degree in Hospitality Management, Business Administration, or Law (preferred).
    • 5+ years of supervisory experience in legal, financial, or property management roles.
    • Strong knowledge of property management regulations and legal frameworks.
    • Advanced leadership, communication, and conflict resolution skills.
    • Proven ability to manage budgets, review P&L, and ensure financial compliance.
    • Proficiency in property management systems (PMS) and CRM platforms.
    • Exceptional interpersonal and organizational skills, with the ability to manage multiple priorities in dynamic environments.
    • Fluent in English, with excellent written and verbal communication skills.



    Location:

    • Vilamoura

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  • Events Director  

    - Not Specified
    Details - Hospitality, Sports, Leisure is the platform responsible for... Read More

    Details - Hospitality, Sports, Leisure is the platform responsible for managing the Hospitality, Sports, and Leisure areas of Arrow Global in Portugal. It oversees the management of major hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira, and Madeira, as well as golf courses and equestrian centers.


    The Events Director will be responsible for overseeing the planning, execution, and evaluation of large-scale events, ensuring that every aspect is meticulously managed and meets high standards. This role requires an individual with leadership skills, strong organizational capabilities, excellent communication, and a deep understanding of the technical and logistical elements of event management.


    Key Responsibilities:

    • Create detailed schedules for each event, ensuring all stages from planning to execution are completed on time.
    • Select and book appropriate venues for events, ensuring they meet all logistical and safety requirements.
    • Develop and manage event budgets, ensuring all operations are conducted within planned financial limits.
    • Monitor spending to prevent overages and identify opportunities for savings.
    • Work with marketing teams to promote events through various channels, including social media, traditional media, and other relevant platforms.
    • Work with communications and marketing teams to manage relationships with the media, sponsors, and other key stakeholders.
    • Lead and managing teams responsible for event execution, including volunteers and temporary staff.
    • Develop training programs to ensure the team is prepared and skilled to perform their duties during events.
    • Supervise venue setup, event execution, and final cleanup, ensuring everything runs smoothly.
    • Anticipate and resolve issues that may arise during an event, ensuring participants have a positive experience.
    • Prepare detailed event evaluation reports and gather feedback from participants and sponsors to identify areas for improvement for future events.
    • Identify and cultivate relationships with sponsors and partners, ensuring financial and logistical support for events.
    • Negotiate and manage contracts with all involved parties, balancing sponsor needs with event objectives.


    Key Qualifications:

    • Bachelor's degree in Business Administration, Marketing, Event Management, Sports, or related fields.
    • Additional courses or certifications in event management, communication, sports marketing, or leadership can be advantageous.
    • A minimum of 5 to 7 years' experience in managing and organizing large-scale events, preferably in the sports sector.
    • Experience in leadership and managing multidisciplinary teams.
    • Excellent organizational competencies and project management skills, with proven ability to plan and execute complex events.
    • Ability to build and maintain effective relationships with sponsors, participants, and other stakeholders.
    • Excellent verbal and written communication skills, able to convey information clearly and effectively.
    • Ability to think strategically and solve problems quickly during events.
    • Strong attention to detail and ability to ensure that all aspects of the events are executed precisely.
    • Ability to work in dynamic environments and adapt quickly to changes and unexpected challenges.



    Location:

    • Vilamoura
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  • Commercial Assistant  

    - Not Specified
    Details - Hospitality, Sports, Leisure is the platform responsible for... Read More

    Details - Hospitality, Sports, Leisure is the platform responsible for managing the Hospitality, Sports, and Leisure areas of Arrow Global in Portugal. It oversees the management of major hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira, and Madeira, as well as golf courses and equestrian centers.


    The Commercial Assistant will report to and be responsible for providing organisational, operational, and administrative support to the Commercial & Marketing Director, supporting the commercial activities of the Golf & Sports portfolio. The role ensures the smooth execution of sales initiatives, partner coordination, marketing deliverables, and promotional activities across all relevant business units.



    Key Responsibilities:

    • Support the Commercial Director in coordinating partner requests, follow-ups, and daily client communication.
    • Assist in preparing commercial materials such as presentations, rate sheets, reports, and internal updates.
    • Maintain updated client information in the CRM and assist with reporting.
    • Support the coordination and follow-up of marketing agreements linked to commercial partnerships across Golf & Sports.
    • Gather information from golf courses, sports facilities, and hotels to support marketing materials, presentations, newsletters, and partner communications.
    • Assist in coordinating marketing deliverables included in commercial agreements (logos, assets, visibility items).
    • Help prepare materials for B2B communications and promotional campaigns.
    • Support the organisation of fam trips, trade shows, sports events, tournaments, press visits, and promotional actions (logistics, timings, materials).
    • Coordinate with operational teams to ensure seamless execution of planned activities.
    • Assist with agendas, meeting notes, and follow-up actions.
    • Help with basic contract organisation and documentation flows (filing, signatures, updates).
    • Collect operational information from assets to support commercial and marketing activities.



    Key Qualifications:

    • Experience in sales support, administrative roles, or marketing coordination, preferably in hospitality, tourism, golf, or sports (not mandatory).
    • Strong organisation and time-management skills.
    • Excellent communication skills and a service-minded approach.
    • Comfortable using CRM tools and Microsoft Office (Excel, PowerPoint, Outlook).
    • Fluent in English; Portuguese is a plus.
    • Proactive, reliable, and structured.
    • Detail-oriented with strong follow-through.
    • Positive attitude and strong sense of ownership.
    • Able to handle multiple tasks efficiently.



    Location:

    • Vilamoura

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  • Junior Accountant  

    - Not Specified
    A Details - Hospitality, Sports & Leisure é a plataforma responsável p... Read More

    A Details - Hospitality, Sports & Leisure é a plataforma responsável pela gestão das áreas de Hospitality, Sports, Leisure da Arrow Global em Portugal, sendo responsável pela gestão das principais unidades hoteleiras localizadas em Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira e Madeira, bem como campos de golfe e centros equestres.


    Devido ao contínuo crescimento da empresa, a Details pretende selecionar Junior Accountant.


    Principais Responsabilidades:

    • Análise de movimentos bancários pendentes de reconciliação;
    • Validação de faturas emitidas;
    • Integração de dados de faturação em Primavera
    • Apoio à equipa de contabilidade no tratamento e contabilização de faturas e outros movimentos contabilísticos;
    • Contabilização e conferência de acréscimos e diferimentos;
    • Contabilização de faturas em ERP;
    • Conferência de faturas de economato;
    • Arquivo físico da documentação de suporte aos registos contabilísticos.


    Principais Requisitos:

    • Formação Superior em Contabilidade, Finanças, Gestão ou Economia (preferencial);
    • Conhecimentos no sistema contabilístico Primavera (preferencial);
    • Sólidos Conhecimentos de Excel;
    • Conhecimentos de inglês (preferencial).


    Local:

    • Almada/Setúbal

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  • Golf Asset Management Associate  

    - Not Specified
    Details - Hospitality, Sports, Leisure is the platform responsible for... Read More

    Details - Hospitality, Sports, Leisure is the platform responsible for managing the Hospitality, Sports, and Leisure areas of Arrow Global in Portugal. It oversees the management of major hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira, and Madeira, as well as golf courses and equestrian centers.


    The Golf Asset Management Associate will be responsible for supporting the strategic and operational advancement of our growing portfolio of golf courses. This role requires a blend of financial acumen, analytical expertise, and a commercial understanding of golf operations to drive data-supported decision-making.


    Key Responsibilities:

    • Assist in maintaining detailed financial models for individual hotel assets and consolidated portfolio, including P&L, cash flow, IRR, and sensitivity analysis.
    • Analyze operating performance and forecast scenarios to identify gaps or opportunities for enhancing operational and financial outcomes.
    • Evaluate the returns of proposed capital investments, renovations, and repositionings.
    • Support regular performance reviews of owned and managed assets, collaborating closely with operations, finance, and commercial teams.
    • Track and benchmark key KPIs against budget and competitive set.
    • Identify underperforming assets and contribute to strategic recovery plans.
    • Assist in preparing annual asset plans, owner reports, and long-term value-enhancement strategies.
    • Collaborate with marketing, sales, and revenue management teams to understand commercial levers and operational constraints.
    • Analyze performance by business unit to identify revenue or margin improvement areas.
    • Propose data-backed initiatives to enhance profitability, guest experience, and cost efficiency.
    • Help shape KPIs and reporting tools for performance transparency and accountability.
    • Contribute to feasibility studies, market analysis, and competitive benchmarking.
    • Conduct research on macroeconomic, regulatory, and industry trends impacting portfolio performance.
    • Assist in developing presentations and reports for senior executives and board meetings.



    Key Qualifications:

    • Bachelor's degree in Finance, Economics, Business, Golf or Sports Management, or a related field. Master's degree is a plus
    • Minimum 2 years of experience in consulting, private equity or golf operations, preferably with exposure to golf or sports.
    • Strong financial modeling skills; highly proficient in Excel and experience with advanced financial tools and techniques.
    • Strong understanding of golf P&L dynamics, operational KPIs and real estate fundamentals.
    • Excellent quantitative and qualitative analytical skills, with the ability to synthesize large datasets into actionable insights.
    • Ability to communicate findings and recommendations clearly through presentations, dashboards and reports.
    • Advanced proficiency in PowerPoint and Excel. Experience with Power BI and AI tools/softwares is a plus.


    Location:

    • Lisbon
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  • Hotels Asset Management Associate  

    - Not Specified
    Details - Hospitality, Sports, Leisure is the platform responsible for... Read More

    Details - Hospitality, Sports, Leisure is the platform responsible for managing the Hospitality, Sports, and Leisure areas of Arrow Global in Portugal. It oversees the management of major hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira, and Madeira, as well as golf courses and equestrian centers.


    The Hotels Asset Management Associate will be responsible for overseeing and optimizing the performance of a portfolio of hotel assets. This includes conducting comprehensive financial analyses, developing strategic initiatives to enhance profitability, and ensuring alignment with overall business objectives.



    Key Responsibilities:

    • Assist in the maintenance of detailed financial models for individual hotel assets and the consolidated portfolio (including P&L, cash flow, IRR and sensitivity analysis).
    • Analyze operating performance and forecast scenarios for existing assets, identifying gaps or opportunities to improve operational and financial outcome that ultimately support strategic and tactical decision-making
    • Evaluate returns of proposed capital investments, renovations, repositionings or lease restructurings.
    • Support regular performance reviews of owned and managed assets, working closely with operations, finance and commercial teams.
    • Track and benchmark key KPIs (e.g. ADR, GOP, flow-through, TRevPOR) against budget and comp set.
    • Identify underperforming assets and contribute to strategic recovery plans.
    • Assist in the preparation of annual asset plans, owner reports, and long-term value-enhancement strategies.
    • Collaborate with operations, marketing, sales and revenue management teams to understand commercial levers and operational constraints
    • Analyze performance by business unit (rooms, F&B, wellness, golf, etc.) to identify revenue or margin improvement areas
    • Propose data-backed initiatives to enhance rentability, guest experience and cost efficiency
    • Help shape KPIs and reporting tools that provide transparency and accountability for performance delivery
    • Contribute to feasibility studies, market analysis and competitive benchmarking
    • Conduct research and analysis on macroeconomic, regulatory and industry trends impacting portfolio performance
    • Assist in the development of presentations and reports for senior executives and board meetings, summarizing key insights and strategies



    Key Qualifications:

    • Bachelor's degree in Finance, Economics, Business, Hospitality Management, or a related field. Master's degree is a plus
    • Minimum 2 years of experience in consulting, private equity or investment banking, preferably with exposure to hospitality or real estate.
    • Strong financial modeling skills; highly proficient in Excel and experience with advanced financial tools and techniques.
    • Strong understanding of hotel P&L dynamics, operational KPIs and real estate fundamentals.
    • Excellent quantitative and qualitative analytical skills, with the ability to synthesize large datasets into actionable insights.
    • Ability to communicate findings and recommendations clearly through presentations, dashboards and reports.
    • Advanced proficiency in PowerPoint and Excel. Experience with Power BI and AI tools/softwares is a plus.


    Location:

    • Lisbon

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  • Strategy & Development Manager  

    - Not Specified
    Details - Hospitality, Sports, Leisure is the platform responsible for... Read More

    Details - Hospitality, Sports, Leisure is the platform responsible for managing the Hospitality, Sports, and Leisure areas of Arrow Global in Portugal. It oversees the management of major hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira, and Madeira, as well as golf courses and equestrian centers.


    The Manager will work in the Strategy & Development team, performing Asset Management & Performance Optimization of assets, coordinating market research, providing in-depth financial analysis and strategic recommendations across main business areas to support the company's growth and Group's investment objectives.


    Key Responsibilities:

    • Develop and manage detailed financial models to assess investments and capital expenditures.
    • Analyze asset-level performance to identify value-creation, cost-saving, and capital investment opportunities.
    • Monitor and improve the performance of owned and managed assets in collaboration with asset and corporate teams.
    • Track investment performance, ensuring strategic alignment, and provide regular reporting to stakeholders.
    • Lead preparation of asset-level and consolidated P&L, and benchmark KPIs (ADR, Green Fees, RevPOR, GOP, EBITDA, flow-through).
    • Conduct ad-hoc analyses to support senior leadership decision-making.
    • Evaluate new projects, management contracts, acquisitions, and joint venture opportunities across hospitality and sports/leisure assets.
    • Provide strategic recommendations based on financial analysis, market trends, and competitive insights.
    • Prepare executive presentations and reports summarizing key investment opportunities and strategies.
    • Benchmark competitors and identify industry trends affecting growth strategy.
    • Lead market research to assess risks and opportunities in hospitality, real estate, and leisure sectors.
    • Analyze macroeconomic factors and regulatory developments to inform strategic decisions.
    • Work with operations, finance, sales, and marketing teams to align investment and operational strategies.
    • Coordinate with group companies like Norfin and Restart to assess investment opportunities.
    • Support the growth and capability-building of the asset management team.


    Key Qualifications:

    • Bachelor's or Master's in Finance, Economics, Business, Engineering, or related fields.
    • 5-7 years in consulting, private equity, investment, or asset management, preferably in hospitality or real estate.
    • Strong financial modeling and valuation expertise.
    • In-depth knowledge of hospitality, real estate, and leisure assets.
    • Excellent analytical and commercial skills.
    • Effective stakeholder and project management abilities.
    • Advanced proficiency in Excel, PowerPoint; Power BI and AI tools are a plus.
    • Fluent in English and Portuguese; additional languages are a plus.


    Location:

    • Lisbon
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  • Director of Golf  

    - Not Specified
    Details - Hospitality, Sports, Leisure is the platform responsible for... Read More

    Details - Hospitality, Sports, Leisure is the platform responsible for managing the Hospitality, Sports, and Leisure areas of Arrow Global in Portugal. It oversees the management of major hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira, and Madeira, as well as golf courses and equestrian centers.


    The Director of Golf is responsible for overseeing all aspects of golf operations, ensuring the delivery of exceptional golf experiences to members and guests. This role involves managing golf course activities, directing golf staff, organizing tournaments and events, handling pro shop operations, and developing strategic plans to enhance the overall golf program.


    Key Responsibilities:

    • Oversee daily operations, schedule tee times, maintain course conditions, and ensure compliance with rules and safety standards.
    • Supervise maintenance teams, ensuring quality standards are met.
    • Hire, train, and supervise golf professionals and staff, develop schedules, and maintain high customer service.
    • Foster a positive team environment focused on service excellence and efficiency.
    • Plan and execute golf tournaments and events, working with coordinators for a seamless experience.
    • Manage pro shop operations, including inventory, product ordering, and retail activities.
    • Maintain strong guest relationships, promptly resolve complaints, and provide exceptional service.
    • Develop and manage the golf department budget, monitor financial performance, and set financial goals with club management.
    • Collaborate on marketing campaigns, represent the golf course at events, and engage in networking opportunities.
    • Implement industry trends and new technologies, develop long-term goals for the golf department with the leadership team.


    Key Qualifications:

    • Strong leadership and team management skills.
    • Excellent interpersonal and communication skills.
    • Knowledge of golf course maintenance and management.
    • Strong organizational skills and attention to detail.
    • Ability to manage budgets and financial performance.
    • Proficiency in golf instruction and teaching methods.
    • Familiarity with golf course management software and point-of-sale systems.


    Location:

    • Quinta do Lago

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  • Financial Controller  

    - Not Specified
    A Details - Hospitality, Sports & Leisure é a plataforma responsável p... Read More

    A Details - Hospitality, Sports & Leisure é a plataforma responsável pela gestão das áreas de Hospitality, Sports, Leisure da Arrow Global em Portugal, sendo responsável pela gestão das principais unidades hoteleiras localizadas em Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira e Madeira, bem como campos de golfe e centros equestres.


    Devido ao contínuo crescimento da empresa, a Details pretende selecionar Financial Controller.



    Principais Responsabilidades:

    • Apoiar na elaboração da informação de gestão por unidade de negócio e grupo de empresas;
    • Apoiar na elaboração e no acompanhamento da execução dos orçamentos anuais;
    • Assegurar fiabilidade das contas analisando periodicamente as mesmas e propondo soluções de melhoria
    • Acompanhar as atividades de contabilidade geral e analítica, assegurando a exatidão e a integridade da informação financeira;
    • Contribuir na definição e implementação de novos métodos e procedimentos com vista a melhorar a eficiência da operação e otimizar a rentabilidade das atividades sob gestão;
    • Colaborar na definição de KPIs e respetiva implementação;
    • Controlar as imputações de gastos entre entidades do grupo;



    Requisitos:

    • Formação superior em Gestão hoteleira (fator preferencial), contabilidade, gestão ou semelhante;
    • Experiência profissional mínima de 3 anos;
    • Experiência prévia comprovada em funções similares;
    • Experiência no ramo de Hospitality (fator preferencial);
    • Boa capacidade de adaptação à mudança, pró-atividade e capacidade de gestão do stress;
    • Competências de planeamento e organização, trabalho em equipa, rigor e sentido de responsabilidade;
    • Competências analíticas, de resolução de problemas e de comunicação;
    • Boa capacidade para a implementação de processos, procedimentos e sistemas;
    • Excelente domínio de ferramentas informáticas na ótica do utilizador, nomeadamente do Excel;
    • Conhecimentos de SQL e Power BI serão valorizados;
    • Bom nível de inglês, falado e escrito (fator obrigatório);



    Local:

    • Vilamoura

    Read Less

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