Company Detail

Foundever
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • French Customer Advisor for Abbott Diabetes Care - Portugal  

    - Not Specified
    Come and work with us. Do you want to contribute to healthcare and wel... Read More

    Come and work with us.


    Do you want to contribute to healthcare and well-being around the world?

    Are you fluent in French with strong English communication skills?

    Looking to make your career in a multicultural environment in sunny and happy Portugal?

    So we have the perfect opportunity for you!


    Your future project: join our French Customer Support team.


    Abbott Diabetes Care create breakthrough products - in diagnostics, medical devices, nutrition and branded generic pharmaceuticals - that help people lead healthier lives, full of unlimited possibilities.


    As a customer service specialist in this project, your daily responsibilities will include:


    • Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
    • Offer specialized customer support through written and phone communication
    • Provide information regarding purchasing procedures, orders' tracking, and deliveries
    • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
    • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
    • Create amazing customer experience that people value and we are proud of
    • Be responsible to follow the direction of management and provide feedback


    To succeed in the role, you will need to have:


    • Fluent level of French (C2)
    • Intermediate level of English (at least B2) for training and documentation
    • Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
    • Analytical and problem solving skills with strong attention to detail
    • Desire to learn and advance, be a curious investigator and problem solver
    • High-speed internet access and appropriate conditions for remote work
    • Must hold EU citizenship or valid work permit for Portugal
    • Be a local candidate or willing to relocate to Portugal


    Benefits.

    • Relocation package
    • Competitive wages
    • Paid professional training
    • Employee discounts
    • Private healthcare & dental insurance (after six months of employment)
    • Growth opportunities through various development programs
    • Fun and engaging company-wide initiatives, including our EverBetter wellness program
    • Job stability
    • Life-long skills and experience
    • Excellent work culture


    Go further with Foundever


    We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

    Apply today!

    Read Less
  • Czech Data Annotation Advisor for an e-commerce company  

    - Not Specified
    Come and work with us.Are you Czech native or fluent with strong commu... Read More

    Come and work with us.



    Are you Czech native or fluent with strong communication skills?

    Looking to make your career abroad in a multicultural environment?

    So we have the perfect opportunity for you!


    Our client is an online marketplace operated in a number of countries, offers heavily discounted goods which are mostly shipped to consumers directly from China


    As a data annotation advisor, your daily responsibilities will include:


    • Reviewing and annotating data based on provided guidelines and criteria.
    • Ensuring accuracy and consistency in data labeling and annotation.
    • Identifying and resolving discrepancies or ambiguities in data annotations.
    • Collaborating with team members to maintain high-quality annotated datasets.
    • Adhering to project deadlines and quality standards.
    • Providing feedback on annotation guidelines and suggesting improvements.
    • Maintaining confidentiality and security of sensitive data.
    • Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience.


    To succeed in the role, you will need to have:


    • Native or proficient level of Czech (C2)
    • Intermediate level of English (at least B2)
    • Excellent listening and written/oral communication skills
    • Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
    • A motivated and enthusiastic personality
    • Self-organized, planning and prioritization skills
    • Dependable, reliable and able to perform duties with minimum supervision
    • Ability to interact positively with peers and supervisors
    • Patience, empathy, and a unique ability to manage stress
    • Ability to work under pressure and adapt quickly to adverse situations
    • Technical aptitude and the ability to pick up new technology quickly
    • Familiarity with ticketing systems
    • Experience with policy work, or help resource project management
    • Able to follow guidelines and instructions
    • Ability to think outside the box
    • Must hold EU citizenship or valid work permit for Portugal
    • Be a local candidate or willing to relocate to Portugal (work on site - Lisbon or Porto)


    Benefits.

    • Relocation package
    • Competitive wages
    • Paid professional training
    • Employee discounts
    • Private healthcare & dental insurance (after six months of employment)
    • Growth opportunities through various development programs
    • Fun and engaging company-wide initiatives, including our EverBetter wellness program
    • Job stability
    • Life-long skills and experience
    • Excellent work culture


    Go further with Foundever


    We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.


    Apply today!

    Read Less
  • Hebrew Customer Advisor for a Video Game Brand  

    - Not Specified
    Come and work with us. Do you want to be part of a team whose motto is... Read More

    Come and work with us.


    Do you want to be part of a team whose motto is Play Has No Limits?

    Are you Hebrew native or fluent with strong communication skills?

    Looking to make your career in a multicultural environment?

    So we have the perfect opportunity for you!


    Your future project: join our Hebrew Customer Support team.


    Our client is a world market leader gaming brand of home video game consoles and production company.


    As a customer service specialist in this project, your daily responsibilities will include:


    • Respond efficiently and effectively to all customers' enquiries within given timescales
    • Develop and maintain a full technical knowledge of the client's products and services
    • Deal with all correspondence as requested/required
    • Accurately log all calls and in line with procedures
    • Responsibly maintain and update all job-related administrative forms
    • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

    To succeed in the role, you will need to have:


    • Native or Proficient level of Hebrew (C2)
    • Intermediate level of English (B1)
    • Previous experience in Customer Service preferred
    • Impeccable communication skills
    • A calm, cool and level-headed attitude in every situation
    • Excellent self-organizing skills
    • A proactive approach and willingness to work on own initiative
    • Ability to work under pressure, in order to achieve deadlines and KPI's
    • Ability to adapt to a continuously changing environment and procedures
    • Knowledge of Microsoft Office Pack (Word, Excel)
    • Must hold EU citizenship or valid work permit
    • Be a local candidate or willing to relocate to Lisbon, Portugal (Work on site)


    Benefits.


    • Relocation package
    • Competitive wages
    • Paid professional training
    • Employee discounts
    • Private healthcare & dental insurance (after six months of employment)
    • Growth opportunities through various development programs
    • Fun and engaging company-wide initiatives, including our EverBetter wellness program
    • Job stability
    • Life-long skills and experience
    • Excellent work culture


    Go further with Foundever


    We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.


    Apply today!

    Read Less
  • German & Portuguese Customer Advisor for Airline Company  

    - Not Specified
    Come and work with us. Do you want to work with one of the world's lea... Read More

    Come and work with us.


    Do you want to work with one of the world's leading airlines?

    Are you German native or fluent with strong Portuguese communication skills?

    Looking to make your career in a multicultural environment in the sunny and happy Lisbon?

    So we have the perfect opportunity for you!


    Your future project: join our German + Portuguese Customer Support team


    Our client is an International flying company where flying means a true pleasure.


    As a customer service specialist in this project, your daily responsibilities will include:


    • Provide assistance to an international flying company that supports airlines all over the world
    • Being part of a team specialized in offering support through written and phone communication
    • Adapt easily to different scenarios and constant updates like aviation demands nowadays
    • Meet and exceed our service quality goals, compliance regulations and productivity targets
    • Create amazing experience that people value and we are proud of
    • Be responsible to follow the direction of management and provide feedback


    To succeed in the role, you will need to have:


    • Native or proficient level of German (C2)
    • Advanced level of Portuguese (at least C1) both verbal and written
    • Ability to adapt to a challenging software system.
    • Good communications skills and argumentation, create empathy from the first moment, being able to turn a negative situation into a positive situation
    • Analytical and problem solving skills with strong attention to detail
    • Desire to learn and advance, be a curious investigator and problem solver
    • Must hold EU citizenship or valid work permit for Portugal
    • Be a local candidate or willing to relocate to sunny Lisbon, Portugal



    Benefits.


    • Relocation package
    • Competitive wages
    • Paid professional training
    • Employee discounts
    • Private healthcare & dental insurance (after six months of employment)
    • Growth opportunities through various development programs
    • Fun and engaging company-wide initiatives, including our EverBetter wellness program
    • Job stability
    • Life-long skills and experience
    • Excellent work culture


    Go further with Foundever


    We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.


    Apply today!

    Read Less
  • Swedish Customer Advisor for Air Conditioning World Leader Company  

    - Not Specified
    Come and work with us. Are you a tech enthusiast and would like to wor... Read More

    Come and work with us.


    Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?


    Are you Swedish native or fluent with strong English communication skills?

    Looking to make your career in a multicultural environment in sunny and happy Lisbon?

    So we have the perfect opportunity for you!


    Your future project: join our Swedish Customer Support team.


    Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs


    As a customer service specialist in this project, your daily responsibilities will include:


    • Provide exceptional customer service;
    • Assist the customers with any inquiries related to our products and services;
    • Answer customer calls and emails, and resolve their issues in a timely and professional manner;
    • Solve with precision and efficiency emerging issues that customers may face
    • Find solutions and optimize the customer's technical knowledge
    • Meet and exceed our service quality goals, compliance regulations and productivity targets
    • Create an amazing experience that people value and we are proud of
    • Be responsible to follow the direction of management and provide feedback


    To succeed in the role, you will need to have:


    • Native or proficient level of Swedish (C2)
    • Advanced level of English (at least C1) both verbal and written
    • Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
    • Analytical and problem solving skills with strong attention to detail
    • Desire to learn and advance, be a curious investigator and problem solver
    • Must hold EU citizenship or valid work permit for Portugal
    • Be a local candidate or willing to relocate to sunny Lisbon, Portugal


    Benefits.

    • Relocation package
    • Competitive wages
    • Paid professional training
    • Employee discounts
    • Private healthcare & dental insurance (after six months of employment)
    • Growth opportunities through various development programs
    • Fun and engaging company-wide initiatives, including our EverBetter wellness program
    • Job stability
    • Life-long skills and experience
    • Excellent work culture


    Go further with Foundever


    We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

    Apply today!

    Read Less
  • Come and work with us. Do you want to work with a company that believe... Read More

    Come and work with us.

    Do you want to work with a company that believes in building brighter futures?

    Are you German native or fluent with strong English communication skills?

    Looking to make your career in a multicultural environment in the happy and historic city of Porto?

    So we have the perfect opportunity for you!

    Our client is a global consulting leader helping clients around the world redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being for their people.

    As a customer service specialist in this project, your daily responsibilities will include:

    • Comply with the company's policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives.
    • Customer relationship management and digitized processing of customer contacts, focused on health insurance.
    • Answer inbound calls and written communication within guidelines/goals established by the client and contact center management
    • Be a first point of contact to handle and resolve cases from policyholders (under group and/or individual contracts) such as requests for information on contributions, reimbursements and calculations of complementary reimbursements to Social Security, upgrading and/or downgrading, affiliation or deletion of beneficiaries, rights and benefits
    • Complete daily tasks as allocated in an efficient and timely manner
    • Maintain accuracy and security of customer information on the database
    • Identify and escalate issues appropriately
    • Compose thoughtful and accurate messages or customize prepared responses to customer emails
    • Research information and solve problems using available resources
    • Monitor and control numerous concurrent tasks in tandem
    • Proactively and independently work to meet targets and goals

    To succeed in the role, you will need to have:

    • Native or proficient level of German (C2) (mandatory)
    • Advanced level of English (at least C1) both verbal and written (mandatory)
    • Previous experience in customer services and/or banking/insurance is an asset.
    • Computer literate
    • Pedagogy, active listening, personalized follow-up of insured files
    • Ability to read, understand and explain guarantees
    • Ability to calculate and/or explain reimbursement calculations
    • Customer-oriented, willingness to provide personalized care
    • Genuine, unfeigned empathy (human situations and tragic contexts to be taken into account)
    • Method, rigor, patience, organization, autonomy, involvement
    • Ability to keep calm and clear-headed in critical situations
    • Ability to demonstrate confidence when imparting information or dealing with troubled callers
    • People-oriented, value-added interpersonal skills
    • Strong analytical and empathic skills
    • Logic and mathematical calculations (arithmetic/percentage)
    • Experience with policy work, or help resource project management
    • Life experience to apply to managing situations
    • Early adopter of technology
    • Ability to put callers at ease
    • Makes the customers feel confident that their needs are being met
    • Dependable, reliable and able to perform duties with minimum supervision
    • Ability to interact positively with peers and supervisors
    • Must hold EU citizenship or valid work permit for Portugal
    • Be a local candidate or willing to relocate to Porto, Portugal (work on site)

    Benefits.

    • Signing bonus
    • Relocation package
    • Competitive wages
    • Paid professional training
    • Employee discounts
    • Private healthcare & dental insurance (after six months of employment)
    • Growth opportunities through various development programs
    • Fun and engaging company-wide initiatives, including our EverBetter wellness program
    • Job stability
    • Life-long skills and experience
    • Excellent work culture


    Go further with Foundever

    We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

    Apply today!

    Read Less
  • Come and work with us. Do you want to contribute to an outstanding cus... Read More

    Come and work with us.


    Do you want to contribute to an outstanding customer representative service?

    Are you German native or fluent with strong English communication skills?

    Looking to make your career abroad in a multicultural environment?

    So we have the perfect opportunity for you!


    Our client is a global leader in insurance broking and risk management, bringing global, national, and industry-specific solutions.


    Your future project: join our German Customer Advisor team.


    As a customer advisor specialist, your daily responsibilities will include:


    • Provide first contact resolutions to customer queries
    • Offer specialized customer support through written and phone communication
    • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
    • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
    • Create amazing customer experience that people value and we are proud of
    • Be responsible to follow the direction of management and provide feedback


    To succeed in the role, you will need to have:


    • Native or proficient level of German (C2)
    • Advanced level of English (at least C1) both verbal and written
    • Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
    • Analytical and problem solving skills with strong attention to detail
    • Desire to learn and advance, be a curious investigator and problem solver
    • Must hold EU citizenship or valid work permit for Portugal
    • Be a local candidate or willing to relocate to Lisbon, Portugal (Work on site)


    Benefits.


    • Relocation package
    • Competitive wages
    • Paid professional training
    • Employee discounts
    • Private healthcare & dental insurance (after six months of employment)
    • Growth opportunities through various development programs
    • Fun and engaging company-wide initiatives, including our EverBetter wellness program
    • Job stability
    • Life-long skills and experience
    • Excellent work culture


    Go further with Foundever


    We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.


    Apply today!

    Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany