Mercedes-Benz Portugal with the Data Operations Hub (DOH) is looking for a Domain & Process Expert (Athena 2.0) for a 2 year fixed term contract. Athena 2.0 is the current reporting suite for European markets in Model D. This position connects the dots between Process, System and Business owners.
As the domain & process expert for Athena 2.0 you will analyze operational sales demands from market & HQ stakeholders, connect them with system and process specifications and refine them for technical implementation into data products/data model and reporting environment of Athena 2.0.
MAIN RESPONSABILITIES:
- Contribute to a cross-functional, international team of domain & process experts. Foster a collaborative environment focused on achieving strategic goals and developing specialized in-house knowledge.
- Conduct analysis of system and data landscape in European markets.
- Connect business/system blueprints to data and reporting demands from HQ down to sales consultants.
- Identify best data sources for business KPIs and reports, ensuring data consistency and standardization.
- Close alignment with system owners & process designers as well as business owners in HQ and markets.
- Stakeholder collaboration to understand business demands & translate them into technical specifications.
- Support of data product & reporting rollouts incl trainings for top management down to operational teams across European markets and agent/dealer groups.
QUALIFICATIONS:
- University degree in business or technology.
- Good knowledge of working in an agile framework, e.g. SAFE.
- Good skills in MS Office, Jira, Databricks or similar.
- Fluent in English.
- Experience in working in cross-functional teams in the area of Data Analytics/ Management, Process or system design within an international environment.
- Experience of working with global operational stakeholders from different cultures.
- Sales and retail experience required, Mercedes-Benz market experience with focus on sales management & sales steering, esp. in Model D beneficial.
- System/ Process experience in OTR, Cesar, Poseidon or similar as well as Model D sales blueprint experience.
- Ability to connect business processes and business needs into technical requirements.
What we offer:
2 years fixed term contract;
Health and Life Insurance;
Pension Plan;
Hybrid work model.
Are you ready to drive your future?
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