Company Detail

REAL Rec Solutions
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Digital Marketing Specialist (Italian)  

    - Not Specified
    We are recruiting on behalf of our client - a world's leading outsourc... Read More

    We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.


    • Work in Lisbon, Portugal
    • Easy online recruitment process (phone call and video interview)


    About your role:

    We are seeking a Italian-speaking Customer Service Specialist to provide high-quality assistance to business users of a major digital advertising platform. You will support advertisers by handling product-related inquiries, resolving issues, and ensuring a smooth and positive experience across chat and email channels.


    What you will do:

    • Actively identify opportunities to improve support processes and enhance the advertiser experience.
    • Manage end-to-end troubleshooting for technical and product-related questions.
    • Work closely with internal product and engineering teams to resolve various types of inquiries.
    • Maintain strong customer satisfaction by delivering clear communication and timely updates.
    • Meet service level targets while ensuring consistent quality and productivity.
    • Collaborate with technical specialists to help advertisers understand platform functionalities and common issues.


    What we're looking for:

    • Italian language at minimum C1 level
    • English language at minimum B2 level
    • Professional experience in managing paid advertising campaigns.
    • A degree in Marketing or a related field.
    • Experience in digital marketing.
    • Previous support or contact center experience within the advertising technology space.
    • Strong familiarity with social media tools and an understanding of digital advertising fundamentals.
    • Excellent customer service abilities and a proactive, solutions-focused approach.
    • Ability to work effectively both independently and as part of a team.


    What you will gain:

    • Standard salary: 900€ (gross) 14 times per year
    • Performance bonus (gross): 200€ x 11
    • Meal allowance: 7,23€ per workday (paid in meal card)
    • Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract


    For relocating candidates:

    • Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip).


    Note: EU citizenship or full working rights in Portugal are required


    Are you ready to embark on a new journey in your career?


    Apply today!


    Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.


    By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

    Read Less
  • Customer Support Representative (French and English)  

    - Not Specified
    We are recruiting on behalf of our client - a world's leading outsourc... Read More

    We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.


    • Work in Lisbon, Portugal in the office
    • Easy online recruitment process (phone call and video interview),
    • Work schedule: Monday to Sunday - 24/7 (Rotative shifts including night shifts)
    • Days Off - 2 rotative days
    • Experience Needed: At least half a year of experience in Contact Centre with strong orientation to the customer service


    About the project:

    You will be providing services for a leading payment solutions provider,with the largest business technology platform serving all kinds of businesses. Our client's operating system allows business owners to sell anywhere, work more efficiently, manage inventory, communicate with customers, book appointments, course meals, order online, and so much more.


    Your tasks:

    • As a Customer Support Agent, your role involves providing exceptional B2B customer support; you will be responsible for assisting business clients with inquiries, troubleshooting issues, and providing tailored solutions to optimize their use of our client's services.
    • You will engage with clients ensuring timely and effective resolution of concerns, and maintaining a high standard of professionalism and support excellence.
    • You will deliver excellent personalized service and assist sellers through communication channels which may include Phone, Email, and/or Chat in a variety of areas


    What you need:

    • Fluency in French (must be at least C2),
    • Fluent in English (at least C1),
    • Ability to communicate clearly and effectively.
    • At least half a year of experience in a Contact Centre with a strong orientation to customer service


    What you will gain:

    • Standard salary of: 900 € (gross ) x 14 times per year
    • Performance bonus (gross): 100€ x 11
    • Meal allowance: 7,63€ per workday (paid in meal card)
    • Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract


    Note: EU citizenship or full working rights in Portugal are required


    Are you ready to embark on a new journey in your career?


    Apply today!


    Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.


    By clicking the "Apply" button or otherwise sending your application to REAL RECRUITMENT SOLUTIONS Sp. z o.o. based in: Siewna 30, 31-231 Kraków (Employer - data administrator), you agree to the processing of your personal data by the Employer for the purpose of recruitment. You can withdraw your consent at any time by contacting us at the following e-mail address: .

    Read Less
  • Customer Representative (German) + 3000€ welcome bonus  

    - Not Specified
    We are recruiting on behalf of our client - a world's leading outsourc... Read More

    We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.


    About the project:

    You will be responsible for providing professional customer support to users via various communication channels. The role involves assisting customers with inquiries, resolving issues efficiently, and ensuring a positive user experience. You will work in an international environment where strong communication skills and attention to detail are key to success.


    Your Responsibilities:

    • Offer excellent support through chat, email, and phone.
    • Help users solve platform issues with clear guidance.
    • Teach users about platform features to maximize their website's potential.
    • Collaborate with product and development teams to fix complex problems.
    • Stay informed on new features to provide accurate assistance.
    • Gather and share user feedback to enhance the experience.


    Requirements:

    • Fluency in the German language (must be at least C2),
    • At least B2 level in the English language.
    • You live in Lisbon or you are ready to relocate
    • Ability to communicate clearly and effectively


    What you will gain:

    • Full time contract
    • 3000 Euro Welcome Bonus
    • One-year retention bonus equivalent to one extra base salary, paid one year after the production date (Monday after the starting date)
    • Base salary (gross): 1100€/monthx14 salaries
    • Complexity bonus: 180€/month
    • Meal allowance: 7.23€/per working day (paid in meal card)
    • Transportation bonus: 20€/month
    • Health insurance


    IF YOU ARE MOVING FROM ABROAD - relocation package:

    • Refund of the flight expenses;
    • If relocating from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from the payslip)


    Note: EU citizenship or full working rights are required!


    Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.


    By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

    Read Less
  • Customer Representative (German) - signing bonus 3000 €  

    - Not Specified
    We are recruiting on behalf of our client - a world's leading outsourc... Read More

    We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.


    SIGNING BONUS - 3000 euros!


    • Efficient and fast online recruitment process
    • We do NOT require previous experience, we will teach you everything
    • Work in Porto, Portugal


    What you will be doing:

    • Moderate videos from a social media network.
    • Following the guidelines.
    • Deciding about each case objectively
    • Closely work with other departments


    Requirements:

    • Fluency in German language (must be at least C2)
    • Communicative level of English language (at least B2)
    • You live in Porto or you are ready to relocate
    • Ability to communicate clearly and effectively


    What we offer:

    • Full time contract
    • Salary (gross):
    • Meal allowance: 7,63€/per working day (paid in meal card)
    • SIGNING BONUS - 3000 euros!
    • Health insurance

    Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany