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Tech Mahindra Business Process Services
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  • Quality Analyst French  

    - Oeiras
    We're Tech Mahindra, a multinational Technology Company with 30 years... Read More

    We're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.


    We are currently looking for a Quality Analyst to our project.


    As a Quality Analyst, you will need to identify and rate various types of content (audio, video, text, and photos) as per the defined policies and guidelines. Regularly monitor and evaluate the performance of Ads campaigns to identify areas for improvement. The responsibility includes review and rating user generated content in the Ads environment, providing written explanation, along with ensuring that it adheres to the client provided guidelines.


    Roles and Responsibilities

    • Evaluate and rate various content types, including audio, video, text, and photos ranging from normal to mildly egregious content
    • Assess Ads content for accuracy, factuality, relevance, precision quality, helpfulness and alignment with policies and guidelines
    • Oversee the quality assurance process for all digital marketing campaigns, ensuring they meet the company's standards and client expectations
    • Rate and provide clear reasoning while ensuring adherence to guidelines
    • Ensure consistency in rating decisions
    • Participate in internal training
    • Attend calibration sessions / calls
    • Supporting other projects outside of your core project, as and when required
    • Re-writing prompts or responses


    Skills Requirements & Qualifications

    • French Native
    • English Fluent (B2/C1)
    • Basic level computer handling skills (along with a typing speed of 25-30 words per minute)
    • Comfortable with G suite, especially Google Sheets
    • Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner
    • Knowledge of established guidelines and best practices for content moderation
    • Experience in evaluating and comparing content from different sources
    • Detail oriented, rigorous, analytical skills to assess content factuality, relevance, and alignment with user intent
    • Research skills to evaluate content accuracy and identify trustworthy sources
    • Critical thinking skills to identify biases, inconsistencies, and limitations
    • Attention to detail to review content as per ethical / legal standards


    Our offer:

    • Base salary above average
    • Meal allowance (9,13€ per day worked, in meal card)
    • Healthcare and Dental Insurance (since day one)
    • Work from Office in Oeiras
    • Transport allowance or Shuttle
    • Fixed schedule (Monday to Friday, business hours)
    • 1 year of Contract


    Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to rise.


    Regardless of whether you are a career changer or an IT expert : Apply now with your résumé and become part of the Tech Mahindra family - we look forward to seeing you!

    Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

    Read Less
  • Recruiter BPO  

    - Oeiras
    We're Tech Mahindra, a multinational Technology Company with 30 years... Read More

    We're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more

    than 141.000 associate providing Information Technology and Business Process Outsourcing Services.


    We are currently looking for a Recruiter to be part of our Recruitment Team in Portugal (Oeiras)


    Role & Responsibilities:


    • Actively hunt and recruit potential candidates.

    • Administer tests, conduct interviews, and select qualified candidates.

    Post and manage meaningful job advertisements independently.

    • Manage the full recruitment process ensuring a smooth and positive experience for the candidate.

    • Perform administrative duties including resume formatting for a client presentation, scheduling of

    interviews, the closing of candidates and job offer negotiations including terms of employment.

    • Maintain and update the social media channels & local market , such as Facebook, Instagram ,

    LinkedIn & University connects.

    • Planning and execution of recruitment events, e.g., job fairs, walk-ins, etc.

    • Coordination & communication with stakeholders and external partners,

    • Maintaining reporting/tracker.


    Requirements:


    • Min. 1 year of relevant experience in the local market / BPO / Agency companies

    • Go creative ways and have innovative ideas to inspire new employees for the company

    • Ability to overcome objections and be persistent.

    • Ability to handle conflicting deadlines with a sense of urgency.

    • Enjoy working in a multicultural environment.

    • Good knowledge of English (at least B2)


    Conditions:

    Base salary above average

    Meal allowance (9,13€ per day worked, in meal card)

    Healthcare and Dental Insurance (since day one)

    Work from Office (Office in Oeiras - Transport allowance or Shuttle)

    Fixed schedule (Monday to Friday, Business Hours)

    Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to

    rise.


    Curious?


    Regardless of whether you are a career changer or an IT expert : Apply now with your résumé and

    become part of the Tech Mahindra family - we look forward to seeing you!

    Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse

    workforce at all levels of the company. All qualified applicants will receive consideration for employment

    without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated

    solely on the basis of their ability, competence, and performance of the essential functions of their

    positions

    Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany